ShareCare

Microsoft 365 Support Plans for Enterprise

On Demand support services for your Power Platform, SharePoint and Teams

People we like, who like us too.

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Your IT team is stretched thin.

Support tickets pile up. Manual processes need automating. Teams, SharePoint and Power Platform need to be customised, managed and governed properly. But hiring permanent specialists is too costly. You need ongoing support, not one-off projects.

That's where ShareCare comes in.

Our Microsoft 365 Capabilities

ShareCare Overview

ShareCare is designed for enterprise and government organisations that need ongoing support to maximise their investment in Power Platform, SharePoint and Teams.

Certified M365 Specialists on Demand

On demand expertise when you need it, not weeks later.

Streamlined Business Processes

Ongoing support that automates workflows and optimises operations.

Scalable Support

Flexible bespoke plans that adapt to your changing needs and grow with your organisation.

Cost-Effective Expertise

Access senior specialists without hiring permanent staff.

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Expert Microsoft 365 Support for Enterprise

Why Choose ShareCare?

Fast Response Times

Get expert help when you need it, not weeks later. Our team responds quickly so your projects keep moving and your users stay productive.

Cost-Effective Expertise

Access certified M365 expertise without the overhead of hiring permanent specialists. No recruitment costs, benefits, or turnover risks. Pay only for the support you need.

Ongoing Partnership, Not One-Off Projects

Unlike consultants who disappear after delivery, ShareCare provides continuous support. We're with you for the long haul, ensuring your M365 environment evolves with your needs.

Reduce Internal IT Burden

Free up your IT team from daily M365 firefighting so they can focus on strategic initiatives that drive business value.

Features

What's Included in ShareCare

Help Desk & Communication

Dedicated help desk, email and chat support for Microsoft 365 related inquiries and issues with prompt responses.

Expert Troubleshooting

Resolution of issues with SharePoint, Power Platform, and Teams. Performance analysis with recommendations for optimisation, scalability, and search.

Training & Guidance

Tailored training sessions and resources to address specific organisational needs and maximise productivity. Expert advice on third-party applications.

Proactive Management

Monthly reporting to track improvements and usage. Backup and restore assistance. Records management across Power Platform, SharePoint, and Teams.

Automation with Power Platform & Copilot

Streamlining business processes through intelligent automation.

SharePoint Customisation

Minor site design, layouts, templates, and automation solutions.

Business Hours Support

8am to 5pm, Monday to Friday support.

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Discover the Possibilities with ShareCare

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Phone: 0800 466 633
Email: contact@nodero.com
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